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Peeking through the windows of how software is designed and development can add to your income. With the technology that has evolved today, we all use computer programs that we like. A lot of software developers start from scratch using various computer languages to develop new and exciting software.

There is a lot of freeware that is offered under license for use and free to change as long as you don’t change certain things that are written into the program. "You didn’t start the fire," it was already burning when you arrived at the desired spot to write genuine programs and games for fun or profit.

The software that you use can be enhanced or made better. This is where you fit in. The wheel has already been invented. So why would you try to accomplish building the wheel over again? Why not enhance it? The evolution of the wheel has advanced man into the future so far that we now have cars. In other words, the program or software that you want to create can or may be the idea of someone else. I'm not telling you to steal or infringe on anyone's copyrights or trade secrets. However, once you become proficient in computer programming, why not write your own program to do what your favorite software can do? This process can take a few hours or longer to develop. But once the software is completed, you can market it to increase your income. Your product can be as good as Lager Corporation’s product. Usually the outcome is better than you would expect.

You can also hire someone to write a program specifically for you. This program can be as simple or complex as you desire. Look at the trends of our world today. What’s hot or in demand? Create a new product and promote it.
Peek through the windows, now tell me-- what did you see? You should have seen the inner workings of computers and software programs that you can help evolve into something useful, creative and new.

Born in Shreveoort Louisiana, I moved to Baton Rouge, Louisiana at age 20. I now live in Humble, Texas. I have a B.A. in Philosophy and am currently employed by The Department of the Treasury. I am married with children and I love to write and tell stories. I am a church Deacon. Everyone that I meet is a friend. I see life as an opportunity to learn, to explore and, of course, to write.]]> http://miraclemoneyblog.com/homebiztips/HomeBusinessTips_HJa_144/user/index.php
By Paul Grant

In a rapidly changing technological landscape, some high profile brands are facing the challenging decision to embrace 'viral' marketing campaigns. As there can be no assurances with each viral project, executives do not have the 'usual' facts and figures to make a well-informed and substantiated decision.

By its very nature, a viral project is unlike anything that has been done before.

This means there is no formula, no statistics, nor guarantees. Results can only be proven retrospectively. It can be too late for those results to have any extra meaning than the knowledge that viral marketing works in principle. The most successful new media viral campaigns would not be able to generate the same results if replicated by another company wanting to emulate that same success.

Viral marketing is a high risk, high gain means of marketing. It is changing all the time. There are no experts who can accurately predict how the marketplace will respond. Fortunately, the cost is not measured in financial terms, but only in the way, the public perceives the brand. Get it right and a brand can suddenly become very prominent in secondary media articles and traditional media. Get it wrong and it affects the brand's reputation negatively. Sometimes this secondary (and free) publicity ends up impacting the campaign more than the viral content itself.

Large, slower moving corporations are being startled into responding to these changes. Smaller and more progressive companies are challenging the old stalwarts of business by using whatever viral means necessary to establish greater market share.

Often the biggest, most well respected brands are unfamiliar to this radical and non-traditional approach to marketing. It took many years to establish an expensive, rigorously consistent, and highly polished corporate identity. Their company identity may have evolved over several decades. For such a company to consider the idea of diluting the brand into something generic, cheap, gossipy, comic, populist, or otherwise remarkable to the masses; raises red flags and executive concerns. These executives naturally fear losing the 'consistency' of their on-brand message, or the particular 'look and feel' of the brand, as predetermined in their own internal corporate style guides.

Those corporations taking risks in the way they present their brand by embracing this viral trend are already observing great benefits, with lower costs and higher response rates from their target market. They are perceived by their target demographic as 'cool', 'hip', 'cutting edge', and 'in touch' with a changing world.

Consider Nike(tm), Adidas(tm), and Pepsi(tm). All three brands have used viral marketing as a mainstay of their digital FIFA World Cup 06 football campaigns.

The power of viral marketing is people willingly pass it on for free. It means there are no manufacturing, packaging, licensing, or distribution costs. The total cost of ownership includes only the cost involved in creating the initial idea and the actual content.

How viral marketing works

In all instances, an initial 'viral' concept must be developed and published either to a website, in an email, as a mobile phone message, or through some new or emerging distribution channel.

Some of the most effective viral content is quite poor in production quality, often quite controversial, offensive to some; but if successful, will be high in public appeal. This can be an obstacle for some executives who build their brand to maintain the highest production and moral standards in all printed and televised materials.

Occasionally the more professional or polished something looks; the less likely the end-user will be to consider the source credibly worth passing on. In some cases, the corporation funding or initiating the viral content will actually distance themselves from the content. They will claim to have no knowledge of how it came to be, nor did they have anything to do with its creation. This is all a public relations angle to improve the chances of the mass market accepting the content as non-intrusive.

People know, only too well, how annoying it is to receive materials that are not directly known beforehand to be of value to the recipient.

If, on the other hand, the recipient or user is actually stimulated to respond emotionally to a piece of viral marketing; i.e. anger, disgust, joy, sadness, laughter etc., they will likely want their circle of friends to experience the same thing. It is the 'much-targeted' nature of a 'circle of friends' that makes viral marketing so effective. The old anonymous saying has some merit in this context...

'Birds of a feather flock together.'

If a company or brand can make a solid impression on any single individual within a selected group, that person will likely share about it with their 'flock', knowing it will also be of interest to them.

A viral campaign could end up affecting several million highly targeted consumers, which to achieve using traditional media would potentially cost as many Dollars, Pounds, or Euros, as the amount of consumers reached. Generating a return on investment using traditional media has a greatly reduced profit margin in comparison to the miniscule investment involved in initially creating a piece of viral marketing.

The importance of embracing viral marketing

Increasing bandwidth is now making possible, for the first times, such things as video on demand, live video, IPTV, and other formats of rich media interactivity. Those companies harnessing these trends in a creative and viral way are finding themselves to be moving ahead of competitors who previously held the greatest market share by spending large sums of money in the traditional media.

The success of a viral marketing campaign can only really be measured in terms of how many people visit or view a viral site, or how many times an email has been read and so on. In some cases, it may also be possible to measure click-through conversion via a call to action, although this level of transparency can often also become an obstacle to the tool becoming viral in an epidemic way.

Currently, there is very little hard statistics that demonstrates conclusively that viral marketing makes a difference to the bottom line. There is no doubt that this type of content is being seen by millions of people. Much like television advertising, it is not always clear whether people are buying product because of the advert or in response to a variety of brand promotions across multiple platforms.

Those large corporations struggling to resolve whether to embrace the idea of viral marketing now have the advantage. They can learn from some of the world's largest and best-known brands. As these brands have been forced to change their understanding of marketing on a day-by-day basis, so too will all companies wanting to compete in tomorrow's world. In the coming years, many more companies with traditional established brands will need to concede; the concepts of marketing are changing right now and very quickly at that.

By apparently diluting their brand in order to create generic viral content, these companies can in fact capture the interest of the next generation of media users, thereby building a massive community of loyal customers that not only buy but also recommend their products and services.

Paul Grant is a convergence evangelist and digital media strategist, having spent eleven years managing and implementing rich media projects. He is now a partner of London-based consultancy Interactive Strategy Ltd (http://www.interactivestrategy.tv).

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by George Marshall

Article Writing As A Marketing Tool

Whether you are targeting a niche market or a wider more general audience, one of the most effective tools to reach those interested in what you have to offer is writing and submitting articles concerning your particular craft. Article marketing is a great way for the average person to do some great things with their marketing efforts. One effective reason is that it allows the marketer to project the writer's own business ideas, values, and expectations into the article itself. It gives the reader a 'real sense' of the writer's character, thus establishing an immediate bond or sense of trust. It instills confidence in the reader for the writer, product, and or service. At the same time, it can also reveal character flaws in writers of poorly written articles. The fakes will eventually make themselves known. Anyone who knows something and can write, or even pay someone to write for them, can use articles to their advantage. Here are a few tips in writing an article that will attract the most readers.

1. It will help your sales if you keep your articles short and to the point. As the clich goes, long enough to cover the subject but short enough to keep it interesting; 500 to 750 words is long enough to give your readers information they can use and implement instantly and still be short enough not to bore them.

2. When people read articles, they want information they can put to use immediately. I have found that if you are targeting the Internet Marketing niche, your articles will get a better response and you will make more sales if you give people a plan they can use to make money from your article. If you are writing the article for a niche market you want to sell to, explain the benefits of your items, and explain how the readers can use or apply them to make their lives easier, get things done faster, or explain whatever it is your items do.

3. One of the most important parts to your article is your article title; it can make or break your article. Describe in your article title what the article is about or what information it will disclose. Example, if you are writing about how to prepare good quality and quick 'after work' meals, you might compose a title such as "5 Easy And Delicious 'After Work' Meals You Can Fix This Week." Not perfect but you get the idea.

Article writing works as a very effective online marketing tool because it goes hand in hand with learning to market yourself as your primary product rather than focusing entirely on a particular business or program.

To help you along with your own efforts with articles here's a fewer resources I highly recommend:

*ArticleBuilder.Net A very useful article building tool to help in the formulation and mental stimulation for ideas and the actual creation of the article. It has a very large database of articles to draw from.

*ArticleMarketer.com A very useful service that will submit your article to 30,000 publishers

* EzineArticles.com Hands down the best directory to submit your articles to for maximum exposure. It has a strict "quality" policy too so once you are in; you gain some instant credibility. You have to live up to it with each subsequent submission too...and I am listed as an Expert Author. Sweet!

The Value Of Forums As A Marketing Tool

Another extremely effective online marketing tool is the use of online business or general information forums. Simply put, recognition as an expert in your field leads to acceptance and respect, which in turn leads to Sales! One of the fastest ways to become recognized as an expert is to offer helpful and valuable posts on a regular basis in forums where your target market or audience gather.

A forum is an online community for discussion among Internet users, used by some of the best Internet marketers in the world. It is also a training ground for the up and coming. It is a place to share ideas, find answers, solve problems, make friends, and develop partnerships. It is also a support system or resource for most any business, on or offline.

It is no secret, but takes some longer to learn than others, that to be successful you must market yourself first. Forums are the perfect place to promote yourself and your business. By adding value to discussions, you are promoting yourself as an expert in your field, gaining recognition. There is a legend in most forums that the more posts you have, the more money you make online. By becoming an active contributor to forums, you gain recognition, and people pay more attention to your posts.

Search "forum" plus the topic of your choice using Google or AltaVista to find a whole list of forums available. You may also contact some of the professional organizations in your trade to see if they have a forum.

Posting too many forums can be a little tedious if you have to log in and browse through your previous postings or find new topics where you can respond. I recommend an automated posting package or software to enable multiple thread tracking. This will speed up the task of message posting and an unlimited number of forums while managing multiple conversation threads. You can automatically track all replies and organize them as you continue to respond and post to multiple forums. I am sure there are many to choose from but I use and recommend Forum Fortune as the submitter of choice.

George Marshall
Want More Qualified Traffic?
Get Prospects To Call You - Allows You To Save Valuable Time for the Serious Ones.
http://g-marshall.ws

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By Aran Kay

To view where the facts came from to write this article, please click on the links below:

1. Jakob Nielsen for Sun MicroSystems (http://www.sun.com/980713/webwriting/)
2. Stanford Poynter Project (http://www.poynterextra.org/et/i.htm)

This article will highlight the differences between writing copy for the web and writing copy for print. Some of these facts go against intuition and against cultural norms. However, these facts detail how people read on the web.

There is no use in arguing against them. Instead, you should embrace them and use this knowledge to your advantage. Here is what the facts are and how they are going to affect your website.

1) Where Do Eyes Go First When Your Homepage Comes Up?

Contrary to what you might think, it is not towards the graphics or photos like in print advertising. Instead, your prospects eyes will first go to the copy, specifically, your headline and sub-heads. Therefore, your first chance to engage the prospect is through copy, not graphics.

Most web users look at a web page for only 3-15 seconds before deciding whether to stay or move on. The fact that they look at copy first has massive implications for your website. Fancy graphics will not make a prospect stay on your website. However, a strong headline and strong sub-heads will.

2) How Much Of Your Copy Do Users Actually Read?

The fact is that online users, on average, read 75% of the length of any given page. This is big news because most web pages will have the important conclusions, calls to action, and order information on the bottom 25% of any given page. That is a big no-no, because it will never be read.

You have to have your call to action and order information presented early on your web page to ensure it is read.

3) Why Do Most Banner Ads Produce Poor Click-Through Rates?

How long will an average user look at your banner ad? 1.25 seconds. That is just enough time to perceive one image or six words (based on college student's average reading speed of 350 words/minute).

Therefore, banner ads that have animation, taking 4-5 seconds to run through a cycle, or more than 6 words must be reconsidered. However, if you really must keep your animated banner ad because "it just looks so cool!" I would suggest that you at least keep your company logo visible throughout the entire animation sequence.

4) Why Is Reading Online More Frustrating Than Reading Print?

Reading from a computer screen causes a person's reading speed to slow by 25%, when compared to reading print. This means reading long copy online can be very frustrating. Break up the copy to help users through.

Have a few one-line paragraphs.

Use headlines and sub-heads to summarize information. Users who are tired of reading word-by-word can quickly scan the rest of your document.

5) Are Your Web Page Users Not Getting The Whole Picture?

If you have not made your web page truly scannable, prospects to your site may only be getting part of the sales message. Only 21% of online users read word-by-word. The other 79% scan a web page headline-to-headline, sub-head to sub-head, picking up only the larger, bolded, or italicized copy.

Your sales message has to be read by both scanners and word-by-word readers. Therefore, all your major selling points, benefits, call to action, and order info must be in easily scannable type.

Otherwise, your website will only generate 21% of the sales. In addition, for the money you put into your website, which is not good enough.

So, if online reading is so different from offline reading. Clearly, your web copy has to follow suit. Take home message? Make sure your website is performing on all cylinders. Have a professional web writer write your website. It will save you money in the end.

Aran Kay is a marketing consultant and freelance copywriter with experience working for Nintendo, Direct Energy, Kellogg's and more. He has written numerous marketing articles, and includes a selection of them on his web site. http://www.ProfessionalCopy.ca is also your source for "The 52 Best Marketing Web Sites." It is a great resource and yours FREE just for visiting his web site.

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By Alicia Forest

As an online business owner, you know you must stay in touch with your email list on a regular basis to have a successful and sustainable business. Publishing an ezine is one of the most effective ways to do so, but sometimes that can feel overwhelming and cumbersome. This article gives you five alternatives to putting out an ezine.

I often hear from my clients and ezine subscribers that they are not sure they can commit to writing a regular ezine as a way to keep in touch with their list, even though they know they "should."

My response is usually something like, "if it's going to be an albatross, then don't do it!" They know they must stay in touch with their email list on a regular basis to have a successful and sustainable business. They are stumped. What are their options?

Here are five ideas I typically share with them:

1. Evergreen Ezine

I first learned of this concept on a teleclass last year, and it seemed so simple. I was amazed I hadn't thought of it myself - which is usually the reaction I get from my clients.

An evergreen newsletter is one where content is applicable all the time. It is not based on trends or on what's hot in your industry now. It is solid need-to-know information based on principles or strategies that rarely change.

To create an evergreen newsletter, you simply gather your content for as many issues as you plan to publish, create each issue, and then drop each one into an autoresponder system to go out automatically at whatever interval you set.

This method takes a bit of work on the front end, but then you 'set it and forget it' until you run out of issues. Then you can let it simply repeat or create a new set of issues by repeating the process above.

2. Ecourse

You can create an ecourse, which is simply a series of emails sharing valuable information with your reader over a time period.

This is a method I use myself. When you sign up for my mini-ecourse, you also get a subscription to this ezine. I could simply offer the ecourse as a stand alone, though, if I did, I would add more days to the series (say from its current 5 to 26) and send them out every couple of weeks as a way to stay in touch with my list.

You set up an ecourse in an autoresponder service, so it's another 'set it and forget it' option once you finish the initial work.

3. Audio Tip

If you prefer to talk than type, then consider an audio tip. When I coach clients who are just starting their written ezines, I remind them it doesn't have to be longer than one valuable tip for each issue.

The same is true if you prefer to create an audio keep-in-touch vehicle for your list. A colleague of mine sends out a 1-minute audio (and video) marketing tip each week and it's incredibly successful.

The easiest way to create and publish audios online is through an inexpensive service like AudioAcrobat.

4. Blog

A blog can be a great alternative to an ezine IF you love to write and are willing to post regularly, if you use search engine optimization to increase your blog's exposure to your market on a continual basis, and if you put a subscription form on your blog so your readers know when you add a new post.

You can start free blogging, at blogger.com or very inexpensively, with Typepad, (which is the service I use for my personal and business blog).

5. VIP List

Invite people to sign up to receive special offers from you. Many of us do this in our personal lives for places we frequently shop (a quick look at my inbox reveals offers from Eddie Bauer, Old Navy, Red Envelope, etc.). People will sign up to receive discounts and other special offers from you if you invite them to do so.

It's best to use this strategy with a group of people who have already gotten to know you, say from a live event or if you have a blog, where you stay in touch with people by posting on a regular basis.

BONUS TIP: If you're writing a regular ezine now, you can add one of these methods as another way to stay in touch with your list. Some people who are on your list may not always read your ezineFree Reprint Articles, but may listen to a short audio or may prefer to read brief posts at your blog instead. Giving your list options as to how they receive your message will increase your ability to connect with more people in your niche.

Copyright 2006 Alicia M Forest and Client Abundance

Alicia M Forest, MBA, Multiple Streams Queen & Coach™ and creator of "21 Easy & Essential Steps to Online Success System™, teaches coaches, consultants, and other solo professionals and online entrepreneurs how to attract more clients, create profit-making products and services, make more sales, and ultimately live the life they desire and deserve. For FREE tips on how to create abundance in your business, visit http://www.clientabundance.com/.

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By Tim Sales

There is one very specific quality you must have, whether leading just a few or a few thousand people in your MLM business. Achieving MLM success will be A LOT easier when you develop this one quality, tell the truth.

If you do not tell the truth, your downline may be friendly to you...but they probably won't follow you.

Truth means: that which is factual based on observable data.

There has been much written about truth, a lot having to do with philosophy and religion. My only interest in the subject (as it pertains to the MLM industry) is that we, as a group, stop destroying our income and our reputation by not telling the truth.

Being truthful should go without saying, but I have to discuss it because it is one of the Ten Communication Qualities that make up a great communicator. It’s also a major problem in the network marketing community needing correction for the MLM industry to grow to its fullest potential.

My income dropped in 1991 - like a brick falling from the top of a building - from a monthly gross of $68,000 to $16,000 - just because people were not telling the truth.

A media member sneaked into my colleague's business meeting and recorded the dialogue that occurred. Although it was a painful experience for me, the biggest loss stems from the CONSTANT number of people we repel because of not telling the truth.

Every time we (I'm talking about me and you) don't tell the truth, we feel icky inside. Observe a dog that has done something wrong - do they come strutting into the room? Not at all! They actually hide under the couch. Their ears and tail hang low. They don't feel worthy. The same is true for us. That ickyness actually causes us to not feel worthy that others follow our advice...and so they don't.

Five broad categories of not telling the truth have gotten individuals and/or companies in trouble. It stopped them from growing to their fullest potential. They are listed below.

1. False income representation or suggesting others can earn a stated level of income.

2. Stating that a product or service can do something that has not been substantiated.

3. Promising someone (or yourself) something and not doing it.

4. Gossiping about others. Passing information to another that does not add value.

5. Building the business in a way that is not truthful...such as suggesting distributors create fictitious accounts or positions.

Let’s consider, category one, false income representation. If you don't know what your upline earns, don't say what you think it is. If through the grapevine you've heard its "X" amount, and you feel you must state it, say: "The rumor is that he/she earns $ amount; although I've not verified it."

Say nothing you don't know is absolutely true. This gives you tremendous credibility!

When you discuss income, discuss what the prospect wants - NOT what someone else is earning. If the prospect states an income they desire, tell them it's achievable, (provided it is). Then state, "Some people go to school and become the President. Some become billionaires, some sell illegal drugs and some draw a welfare check. It would be impossible to know what you're going to do with what I teach you, but there is the potential to earn a substantial income if you choose to fully apply what you're taught."

Category two from above is unsubstantiated product claims; which, in the past, have also gotten the network marketing industry into trouble. If you market a nutrition product, the current law (in the USA) is the DSHEA Act, (Dietary Supplement Health and Education Act), which states you can discuss what a product does, provided THAT PRODUCT is what has been proven to get results.

Most often an INGREDIENT has had some studies done on it (such as vitamin C) but your company's product (that contains that ingredient) has NOT. Therefore, it is against the law to claim your product does ANYTHING!

Now, that doesn't mean you can't promote your product truthfully. You simply say something like, "The active ingredient (vitamin C) in Potent-C (an example of your company's product) has demonstrated to increase/decrease ________ by X amount." That way you're not claiming your product does anything.

Telling stories of your success or others' success with the product or the MLM business is also common. Just keep in mind that the common way people get in trouble is from questionable claims reported by the media after coming in with hidden recording devices and capturing what you say. Make sure you are not claiming anything that isn't the truth.

If a friend went on your company's product and stopped having migraine headaches, you honestly wouldn't know if the reason was the product or the fact that she increased her water intake to take your product! You can't determine what really helped her - so be very careful what you represent.

Category three is to keep your word once given. If you say you will be at a meeting at 6:45 - be there at 6:45. No excuses, just be there. If you say you're going to help someone, - help them. Keep your word! If you're unable to keep your word, make it up to the person. Do something that shows you want to help.

The most important person you must keep your word with is yourself. If you say you are going to bed at 11pm - go to bed at 11pm. If you say you will call five prospects a day, call five prospects a day!

When you're honest with yourself and with others, people will trust you. This trust is what helps your MLM business to grow and be successful. My experience is that people will not follow someone they cannot trust.

Tell the truth always and you will be on your way to experiencing passive income and time freedom in your MLM business.

Tim Sales helps network marketers gain the confidence and skills to be an MLM success. Discover what you must know to become a true network marketing professional. Sign up for his free MLM training newsletter and listen to free training at http://www.brilliantexchange.com.
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by: Gerald Chait

Building a great internet site is a wonderful achievement. But it could also be a complete waste of your time and money unless potential clients can find it. Search Engine Optimisation (SEO) is one way to ensure your site is seen in the most crowded marketplace ever conceived.

SO WHAT IS SEARCH ENGINE OPTIMISATION (SEO)?

To understand Search Engine Optimisation you must first consider how people actually look for – and eventually find - products and services on the web.

Research shows that more than 80 per cent of the world’s 290 million internet users (10 million of them in Australia) use search engines to find what they’re after.

There are many search engines available to consumers – the better known include Google and Yahoo! – but in general they all work the same way. Typically a person will enter a keyword or phrase into the search engine and immediately receive a list of recommended web pages.

Internet users are impatient, which means they seldom scan though more than a page or two of search results, and generally only access sites listed at the top of the page. If you want to be seen, your site must not only appear on a list of search results, it must rank towards the very top.

Open a search engine and type in a word or phrase someone searching for your company might use – if you fail to appear in a prominent position, chances are your site has not been search engine optimised. Without optimisation, your site is about as effective as an advertisement floating in the middle of the ocean.

HOW DO SEARCH ENGINES RANK INTERNET SITES?

Search engines regularly dispatch ‘spiders’ or ‘robots’ (aka bots) to collect information on websites. Using an algorithm – a set of complex formulas or rules – the search engine evaluates each website’s relevance and then ranks it accordingly.

These algorithms are unique to each search engine, they are highly secret and they change all the time. But in general they all obey a basic set of rules. That means it is possible improve your chances of a better ranking by ensuring your website has the most appropriate content, and that the content is structured in a search engine-friendly way – this process is known as Search Engine Optimisation.

Search Engine Optimisation is not an exact science. It requires trial and error, and there is never a guarantee of success. But without Search Engine Optimisation your website is almost guaranteed of not being seen.

Of course there are other ways of reaching potential clients. You could, for example, spend money to advertise on a search engine, and only have your advertisement appear when people search for particular keywords. That is valid way to increase your chances of reaching customers. But studies have shown people using the internet tend to trust and visit the free listings more than paid listings.

HOW DO YOU GET STARTED ON SEARCH ENGINE OPTIMISATION?

First you need to find out if your site is actually being indexed by a search engine.

Open a search engine and type your company name in the search box. If you appear in the results it means that spiders or robots have located your site. They will place the site into a memory bank, and visit it from time to time to update their information.

If your site it not listed you could consider submitting your site to search engines. This will not guarantee that they will list you, but it won’t hurt to try. A word of advice - do not submit your site multiple times as this will only annoy the search engine people, and you need to be on their good side.

Some search engines will not accept submissions – they prefer to find your site themselves. And some simply draw their information from other search engines (a disclaimer should alert you to this practice), which makes it pointless submitting your site to them.

Once you are confident your site is being indexed, you need to identify keywords – these are the terms a potential visitor might enter into a search engine when looking for your product, service or company.

Finding the right keywords is a pivotal component of Search Engine Optimisation. There are applications that allow you to test each word by showing how popular it is and how often it is used – the result might surprise you.

A good way to find keywords is to visit a competitor’s website and see what it has listed. To do this, open their site and click on ‘view source’ - a heap of what looks like gibberish will come up, but find a line which says ‘

Gerald Chait is GM, Sales & Marketing of Software Design Group (SDG): Website Development, Design, Search Engine Optimisation, Network Support, Outsourcing Solutions, Help Desk Support, Application Development, Hardware & Software Sales. Gerald.chait@sdgtechnology.com.au or http://www.sdgtechnology.com.au.
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By Titus Hoskins

Starting a successful Internet home business can be an easy task if you start with the right marketing tools and some basic marketing information. Do yourself a BIG favor and become familiar with these five Essential marketing tools before you start...

Let us start with this one cold fact: creating a successful Internet home business is not an easy task. It takes hard work and a whole lot of strategic planning. Anyone who tells you otherwise is probably trying to sell you something! Building any solid business takes hard work and planning. Why should creating a successful business on the Internet be any different? Just because you are dealing with computers and a worldwide marketplace does not mean it will be easy to construct and build a successful enterprise. It will take some work and effort on your part.

However, knowing what tools to use and some vital marketing knowledge will make your task much easier and much quicker. The Internet does have its own unique tools and methods, which you should be familiar with before you start any web business. Complete knowledge of these marketing tools and information will greatly increase your chances of creating a successful Internet business.

1. Domain Name/Website

You must start with a Domain Name - most marketers either make their domain something catchy and short that visitors will quickly remember such as Digg.com, BestBuy.com, Yahoo!.com, or they will directly tie in their main product or service in the domain such as Hotels.com, YouTube.com, Carloans.com, and so on.

Attach your domain to a well designed and easy to navigate website. Preferably, professionally designed and equipped with all the commercial tools you need like a shopping cart and payment system. Like any business, you must try to accept all the major credit cards and display all the proper trust-building icons such as 'Better Business Bureau'...

Most professional online marketers keep graphics to a minimum and highlight their main benefit or product in a headline at the top of your webpage. You only have a few seconds to impress your prospective customer so summarize your whole site in one short benefit-loaded phrase or slogan. Be precise and direct in your presentation.

2. Keywords/SEO Strategy

Keywords, what surfers’ type into search engines to find what they are seeking on the web, are the real cornerstones of any online website or business. You must find out the exact phrases and words people are using to find your product or service and target these keywords with your online site. Create pages and content on your site to draw in this targeted traffic. As a rule, the more targeted your traffic/visitors are, the greater your conversion rate, i.e. the more sales you will make.

Professional online marketers do keyword research and a whole lot of testing to find the right high converting keywords that virtually guarantees sales. These marketers find the buyers at the right stage in the buying process, where customers already have their minds made up and are ready to buy. For example, someone searching for 'cars' is not as targeted as someone searching for '2007 Ford Mustang with Shelby GT exterior design'.

Savvy marketers use professional keyword research software such as Keyword Elite or use such sites as GoodKeywords, or Overture, (Yahoo! Search Marketing), to find the number of monthly searches for the keyword phrases they target with their sites. Many online businesses outsource their keyword/link building to SEO specialists who do this job for them. These firms develop a long-term SEO strategy of building links to targeted keyword phrases, thus building a successful business in the process.

3. AutoResponder/Opt-in Lists

The AR or AutoResponder is one of the most essential tools to building a successful online business. You must set up an Opt-in system on your site to capture the contact information of your visitors, this will increase your traffic and dramatically improve your sales. It has been proven that it takes 5 to 6 follow-up emails before a customer buys your product or service.

It just makes good business sense. You must build a list of potential customers for your business. The AutoResponder makes this possible and is unique to the online world. You simply place a form on all your webpages to capture the name and email address of your visitors for further follow-up and contact. Instead of a surfer visiting your site just once, you draw them back again and again with special offers, deals or a daily/weekly newsletter.

The key element that makes the AutoResponder such a powerful marketing tool is trust! The Internet is still a very distrustful place. You simply use the AutoResponder and your follow-up system to build trust and a sense of loyalty from your potential customers. Once this relationship of trust is built, running a profitable business online will be easy.

4. RSS/Blogs

Blogs and RSS feeds are essential online business tools. As we saw above, building a trustful relationship is very important to doing business online. Keeping an online Blog or daily journal is another way of building trust and keeping in contact with your customers or clients. Everyone likes to be a part of a group, a member of the club - having a company blog will help keep everyone a member of your business.

Blog and RSS feeds are a way to connect with your visitors or customers. Podcasting and broadcatching (video casting) are excellent ways to connect with your clients. Videos are all the rage right now and savvy marketers are using them in their advertising and marketing. Why should Google and YouTube have all the fun? RSS (Really Simple Syndication; the original acronym stood for Rich Site Summary), will get your sales message out to your customers quickly. With the upcoming release of the RSS powered Windows Vista, it expects RSS to play an even greater role in your whole Internet experience. Make sure you have at least one RSS feed on your online business site.

5. Articles/Syndication Software

People want information first, and products second. Regardless of what is selling or the type of online business you want to create, always keep in mind potential customers want information first and then the sales pitch. Give people good solid information and they will more likely buy from you. You must pre-sell your online business or product.

One of the best ways to pre-sell is by using articles. Simple informative, how-to, 500-700 word articles on all aspects of your online business. Place these articles on your own site and syndicate them around the web by using article distribution software or by submitting to such online article directories as Ezinearticles.com, Goarticles.com, Ideamarketers.com and Articleally.com - make sure you place a link back to your online business within the resource box at the end of each article.

Articles are an effective way of drawing targeted customers to your site or business. Each article is a marketing tool in its own right. Create a whole army of these articles and you will see a marked increase in online visitors and customers.

As mentioned before building a successful online business is not an easy task. It does take some strategic planning and a whole lot of marketing tools with the knowledge to use them properly. However, anyone can create a successful home business with the right equipment and the right attitude. You now have some excellent starting points Psychology Articles, the next step is really up to you.

The author is a full-time online marketer who has numerous niche websites, including two sites on Internet Marketing. For the latest and most effective web marketing tools try www.bizwaremagic.com If you are trying to start a web business, try these excellent free training manuals and videos: www.bizwaremagic.com/Free_Marketing_Courses.htm 2007 Titus Hoskins. This article may be freely distributed if this resource box stays attached.

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The growth of social networks has given Affiliate Marketers worlds of new opportunities to make contacts, expand their own personal social network and promote products to a different client base in new ways. Static websites are almost a thing of the past, and waiting for Google Rank or paying for Adwords is sure to make you broke! To start, what is a social network? Most people think of MySpace and more recently Facebook. While these are social networking sites, an Affiliate Marketer must embrace a broader definition:

"Any website that provides a way for users to interact - such as chat, messaging, email, video, voice chat, file sharing, blogging, discussion groups, etc."

Unlike the days when Google Search and Adwords would send targeted "ready-to-buy" customers to your website, social networking sites take a little more work before you can even consider directing people to a sales pitch (social bookmarking). Social networking sites often have strict rules about selling, posting links etc. Make sure you are aware and comfortable with them before you start posting. Most sites will let you post to them with a signature that can contain your URL. Use it. Post often, but don’t spam.

Remember that your post content is what will gain you the reputation on the site that may eventually lead to sales. Personally, I take 2 approaches to this:

I am extremely helpful and friendly and try to answer ever question I can with a thoughtful and helpful response. I try to take the extreme opposite or unpopular view from the majority of the posters. Never become insulting or aggressive. Present well thought-out and researched answers that will make people think. I find that my "negative" posts drive about 50% more traffic to my sites than the positive ones; however, sales numbers are about even, which means I get a better ROI being positive and helpful.

When posting to blogs, keep your comments short and provide your web link with a descriptive in the comment text. Most blogs will link your "username" to your website, but that won’t drive much traffic. If comments are moderated you will actually need to spend some time writing something, but it usually doesn’t need to be more than a short comment to be allowed by the moderator. If your comment is more than about #10, don’t bother unless you have a nice piece of ASCII art or something else that will draw attention.

File sharing can be a good source of traffic. Create an e-book (or re-brand one that has no copyright) and share it on P2P and torrent sites. Make sure to include links to your site or some sort of promotional material to drum up visitors. Don’t expect many sales of traditional Affiliate products this way, but if the product you are promoting is well-respected and related to the topic, you might get a few (for example, last year I had a lot of success with an e-book of Video Game Cheats packaged with Affiliate links to Video Game pages on Ebay).

Martyn Carver is a successful Affiliate Marketer and webmaster of http://retire-with-millions.com and http://testosterone-zone.com]]> http://miraclemoneyblog.com/homebiztips/HomeBusinessTips_HJa_144/user/index.php
By Karl Stadler

Some AdSense sites are performing well and others just exist in the abyss of cyberspace. Make sure your AdSense site is the successful one and keep it out of the abyss.

What makes AdSense work? There are many ideas, as there are theories. Some maintain it is the placement of the ad on the page, some say integrate it into the page, and it must have the look and feel of the webpage. It should be at the top, in this format, and so the secrets continue.

There is only one secret to AdSense success; it is nothing more than traffic. Without substantial traffic, your AdSense pages will not make you money. There is proof of this statement, just look at the click through rate you are receiving on your current pages. You will immediately notice that it takes many visitors to generate a click.

If things go really well, you could have as high as fifty percent and upwards CTR. This is possible, has been done and proven, but it will not just happen on any old page.

Placement of the ad does play a role but it is not as big as many would like you to believe. Information on the best placement of AdSense code on your page is no secret and is free information on Google. It is called a heat map. It will show you exactly where to place your ads for maximum exposure and CTR.

The problem with most AdSense driven sites is exactly that, they are AdSense driven. Nobody seems to care about the visitor landing on the page, becoming click machines supposed to make you money. According to most AdSense sites, they are there for you and not the other way around. No second thought is given to the surfing experience of the visitor.

You have been made to believe that you need a multitude of sites and use all sorts of templates and secret positioning tactics for maximum income. Therefore, every second some would-be AdSense millionaire is putting up thousands of crappy pages all over the internet to get those AdSense clicks that will elevate them to the illusive four and five figure AdSense earners. They tend to forget the internet marketplace is probably the most dynamic market there is, and changes every day. Certain elements remain the same. You have to be able to broaden your thinking and think out of the box.

Let us go back to the least important person for most AdSense publishers, the visitor to the page. These poor souls land on your pages through either generic or PPC traffic. Either way, you have the possibility t they might be clicking on one of your AdSense links. The only driving force for the visitor to click your link is he found the information on your page that related to his search. After going through your page, he will click on one of your links in AdSense to further his search.

Now AdSense displays relevant ads on your page based on the content of the page. If the visitor is not finding what they are looking for, how do you expect AdSense to find related content ads to place on your page?

By considering your visitor and actually providing for them, you are also insuring for yourself that the correct AdSense ads will be displaying on your pages, and hence will deliver a good CTR. Just putting up one thousand new pages with some template or other automatic page-creating device will certainly not hit the mark.

You would probably be better off with ten well designed and optimized pages, not only for the search engines, but also for your visitors Business Management Articles, and you might be able to ensure a profitable AdSense campaign.

There will always be elements that remain a constant no matter how dynamic the market. Utilize these to their best effect, and change with the dynamics and be as profitable as you can. To get the real information visit http://www.yourenterprize.com/adsense/adsense-secrets.htm

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By Kelly Robbins

It's worth the effort spending some time and energy figuring out whom you work best with. Once you've figured that out, then what? You feel good; you've chosen a niche. How do you find the people in your niche and get your message across to them? How can you do that without feeling like you are selling to them?

Here are a few things for you to think about...

1. Does this group of people, this niche, have any outside interests in common? For example, a large group of engineers in the Midwest that enjoy hunting in their spare time, or graphic designers in the Rocky Mountains that are avid rock climbers. Is there a better way to share a common interest and get to know each other in a relaxed environment than to join them on their excursions? Establish trust, build new friendships - it all leads to enjoyable work opportunities for you.

2. Do you help out with your kid's soccer team or are you on the PTA at school? When you do things YOU enjoy, it will naturally lead to meeting new people with like interests. Your co-volunteers could work in the niche you've chosen or they may have friends that do. Doing things you enjoy, especially if it is involves getting out and meeting other people, will help YOU meet new people and make new contacts. Don't like the people you've been hanging around with? Try something new and totally different. Put your self in a very different environment, meet totally different people, and have a very different experience.

3. Get involved in local networking associations. Be more targeted than the chamber of commerce, if you can. To meet more people involved in naturopathic medicine, find out what they do. Perhaps they attend trade shows on natural health, or are interested in yoga, or vitamins, or the natural food stores in your area. How can you have a presence there? Are there groups meeting that are rock-climbing enthusiasts? Roller-blading groups?

4. Are there any small, local publications that your target market may read? For example, there are a few free magazines and newspapers in my area that are often looking for content for their readers. Classified ads are very inexpensive because the publications are small. I've also found that these smaller publications are very open to bartering to keep their pages full. One publisher offered to run ads for me for free if I delivered the free papers to 20 or so places around town once a month. I am too busy to do that of course, but the point is to be creative.

5. Look at where your strengths and weaknesses are. If you're comfortable writing and doing marketing related tasks on the Internet, you may be doing enough of that already. Get away from your computer and meet some people. The same can be said if you are an extrovert. You need to balance your marketing efforts both online and off. I do get a lot of business from my online marketing efforts, but I also know that it compliments anything I do outside my office. Meeting people and having them experience you and your energy can't be beat.

Have you seen a common thread here? All of the tips I gave you involved you getting out and meeting people. As a writer, I admit I like to stay home and do stuff on my computer. I have an awesome system in place for marketing myself online, publishing articles, and even coaching and working with people on the phone.

Getting out to meet people means taking off my favorite slippers and actually moving - not what I always want to do. Looking over the successes I've had the past few years, there's no doubt that when I do get out and speak to a group or get involved in an organization, my business gets busier. The people that I meet in person who have felt my energy and enthusiasm give me more referrals, and bring me more word of mouth marketing than the clients I have online. We are more likely to become friends.

Copyright (c) 2006 Kelly Robbins

Author of Healthcare Copywriting Secrets Revealed, Kelly Robbins is a healthcare copywriter and marketing coach/consultant. She also publishes The Healthcare Marketing Connection (http://www.healthcaremarketingconnection.com), a free e-zine on healthcare marketing tips. Contact Kelly to receive her free report, "5 critical things you must know when writing for the healthcare industry" - info@KellyRobbinsLLC.com or 303-460-0285.
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By Roy Barker

You can search for hours and still not get the information you're seeking when you want to do something as important as starting a photography business. Keep in mind that some of the photography businesses that you can specialize in may have varying requirements. You would do well to remember this once you have read this article and want to learn a little more on each of the photographic areas. With this in mind, I have supplied a free report that you can access from my site later.

Almost anyone with the right camera equipment, and the necessary skills can set up a home business, marketing photography. You only need to convert a room of your house into an office, and then you can work immediately.

Because you have modern technology in the form of SLR digital cameras, you do not even need the space for a dark room. You need only to have a personal computer and a photo-editing program. The standard is Adobe Photoshop.

Don't clutter yourself with equipment you do not need. You can hire equipment on a ‘when you need it’ basis. You have the freedom to work part time for a while until you can devote yourself full time to photography. All you need to be is a serious photographer. There are two types of photographers that make their living from photography, the serious photographer and the very serious photographer. You can always bookmark this link and then quickly access just about all you'll ever need from here.

Whilst the technical skills needed to make a successful photographer have never been easier, other aspects have changed the business. The market for photographs of virtually every type has widened. The world seems to have an insatiable appetite for photographs. However, the price has fallen as the marketing net has broadened. Photographers are needed in many more fields. For instance, many people use car web sites, which did not exist ten years ago, to sell their products as a result of photography. Cameras used by scuba diver’s are now an excellent quality, and while they are initially expensive, they have forged a new market. People celebrate special occasions more with photography, than previously. The travel and advertising markets have a greater need for landscape, travel, and nature shots.

It’s now easier to turn your dream into reality and create a worthwhile business out of an engrossing hobby. However, in today’s modern world there is more to it than simply pointing a camera, and shooting a picture. You need to be aware of marketing techniques. Marketing simply means transferring ownership of a product, in this case, an image from a buyer to seller. Be aware of any local gaps in the market in your local area. Try to be on top of your competitor’s prices, to undercut an existing photographer is one choice, but to neglect to value your skills and not charge enough to cover your overhead is another matter entirely. Remember this, it’s an important point.

Use your skills to the best advantage of the business and define what you want from it. Writing a business plan helps to keep you focused on the areas you specifically want to exploit. A business plan helps you to define your goals and strategies. It will
Need to be changed and updated, helping you to keep things in perspective. You have it to refer back to it when things become confusing or complicated. Everyone’s business plan will be different, and every objective will be different, but there are certain common factors that make up a good business plan that will help your business grow. It allows you to develop a professional attitude to your business, which not only helps you to increase your earnings, but also help you to finance your business.

For the photographer it should include, your business name, or your own, with full details of the proposed location of the business, a copy of your logo, as well as details of your copyright notices. What is the form of your proposed business (sole ownership, partnership, Limited Liability Company or Corporation)? This should be followed by a table of contents, which focuses on a logical order. There are resources that will give you further details on such as http://profitable-photography.com

Then in complete detail, list the type of business you intend to pursue, and it should contain the services you intend to offer. This section should include any future goals or avenues you would like to explore, stating your objectives clearly. This is so you can check at a later date whether your objectives are on course, or if you have got sidetracked.

If you envisage at any time you may need financial help, then you should include your personal business history.

Include a clear and concise marketing plan that ought to demonstrate how your business would differentiate from the businesses of your competitors. Establish whom your customers will be, as well as where your market will be, as in wholesale or retail, or a combination of both. Be able to determine how long this type of market will be available to you.

The next section should clearly define your opposition, as well as their strengths and weaknesses. This should include the ways you may be able to exploit any gaps in the market in the specific area where you live. A section should follow this on how you intend to market and promote your individual services.

Include a financial segment showing how you intend to manage the day-to-day bills of the business, how you intend to price your services, and what factors influence this pricing structure, which includes a section on your competitor’s financial structures. Invest the time to do your homework, research, and the detective work to see the payoff. Get your friends to ask quotes from the local competition, or try a direct approach. Tell your competitor’s that you intend to start a new business, and that you do not want to undercut them, as this reduces the cake for everyone. They may well offer to help you construct a pricing structure that ensures everyone’s livelihood. It’s in their best interests to help. Not everyone will be cooperative, but it can mean you’ll get a truer picture of the market factors that govern your area.

Make a list of all the equipment you will need in your first year, as well as how and where you intend to purchase. Note any difficulties that may arise in obtaining your supplies. Note whether the prices of your supplies have a seasonal fluctuation. This may influence when to buy. Make a note of any local licenses that will be necessary, as well as any zoning restrictions, restricting the growth of your business. Check whether neighbors can restrict your services, as they may not be thrilled at the procession of customers to your door. Make a study of all your business insurance requirements.

The final segment should be devoted to how you intend to finance the growth of your business, as well as isolating what your financial needs will be. This should include a projection on your future earnings, as well as an accurate assessment of your outgoings’. Assess this on a monthly basis for the first year, and on an annual basis for the following three years. An important aspect of the financial statement is an assessment of the break-even point of your business, in other words the minimum you will have to take to pay your expenses.

The purpose of this documentation is to allow you to enunciate what the core elements of your business will be. Doing this should help you be able to quickly evaluate the success of your business objectives. If you are not clear on your objectives, then you cannot possibly make a plan to bring about the success of those objectives.

Roy Barker often writes and works closely with Start A Photography Business. This site is dedicated to coaching you in starting your own photography business but places a strong emphasis on profitability issues & guidelines. You can access photography resources (some free) from Digital Photography If you seek further guides, tips, articles and news, you can go to http://www.photography-business-tips.com that has a Photographers Forum for an exchange of views with other photographers.
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By Antonio Thornton

Everyone has a hobby of some kind - most people have several. There are people who collect stamps; people who make scrapbooks or create graphic designs with their digital photos; people who love horseback riding, hiking or bicycling.

Perhaps you do something that you don't even know is considered a "hobby". Technically, anything that you engage in for fun that is outside of your occupational activities is considered a hobby- so chances are you have lots of hobbies.

Have you ever considered turning one of your hobbies into a business? You may be surprised at how virtually any hobby can be converted to profits, and without tremendous overhead or ridiculously high start up costs.

What's even better, you aren't required to have a specific product to sell! In fact, you can make your knowledge your product to sell.

If you participate regularly in some sort of hobby, you are bound to know quite a bit about it. If you make scrapbooks of your family and friends, then you probably have extensive knowledge about where to get the best deals on your scrapbooking supplies, and how to create special effects on your photo album pages.

You refer to magazines and websites for inspiration. You have the personal knowledge of what it took to get started in the hobby. For example, scrapbooking requires that you have access to supplies like paper, stickers, glue, photo albums and scrapbooking tools.

Someone who has just learned about scrapbooking and thinks they want to start the hobby will need to figure out what you need to get started. You could offer this knowledge as your product to sell. Think people won't buy it? Think again.

Have you used a search engine to look up information? You know that it's time consuming to sort through all the data to find exactly what you're looking for. Often, you're given tons of information that does not seem all that reliable. You have to determine what you can use and what you need to avoid.

When you make your personal knowledge of a hobby your product to sell- you're helping everyone who wants to find that information without spending hours searching for it.

You do not need to have a physical product to sell in order to make a profit. In fact, having an inventory or having to create physical items from materials offers a lower profit margin than selling information.

Information products are among the top items to sell for a variety of reasons. They offer a low cost to get started, meaning you start earning a profit after just a couple sales. Informational products include eBooks, online courses or email courses, software, audio files, web sites- basically anything that can be downloaded from the Internet.

You aren't required to have an inventory. You can set up your business model to allow you to earn money by the work other people do for you.

Maybe you're thinking that this is all well and good- but you still don't have a product to sell! You haven't written an eBook, and maybe your writing skills are weak. Creating online or email courses are time consuming, and to create software you need special training. You can still sell your knowledge. Create a "package" of items that someone would need in order to get started in a particular hobby, and promote it as the "everything you need to know" about starting the hobby.

Contact someone who has written an informative eBook on the topic; find someone else who has made an online video or radio show regarding it, and request permission to sell the items in your package. If they have affiliate programs, you can probably sign up for the affiliate programs and earn commission that way. Include your list of great providers for supplies or information that you refer to regularly, and anything else you know a person needs in order to get started in the hobby. This is a product to sell: selling your knowledge.

Once you've earned money from this type of information product business, you can invest in the creation of your own products if you want, or start offering more informational products that allow you to sell your knowledge.

Copyright (c) 2006 www.hobby4profit.com

Antonio Thornton started with $37 and turned his "nerdy" computer hobby into a $500,000.00 per year business. Get the free Hobby For Profit Audio Report and discover how to turn your hobby into profit today! http://www.hobby4profit.com/freeh4p.
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By Stuart Elliott

"If You Are Going to be in Business, You Must Know How to Sell"

In his book, Automatic Wealth, Michael Masterson states that in order to achieve Financial Independence you need to master a financially valuable skill.

Selling is the number one skill you MUST learn if you are going to be in business. This applies offline too. If you do not know how to sell, you and your business will struggle financially.

Now, before you give me that stock answer "I don't know how to sell..." think about this: we are selling everyday, whether we sell ourselves, our friends, or the latest film we've just watched.

Look at this common everyday phrase: - "have you seen x?x?x. I saw it last night and I..."

Sound familiar?

Well, that is selling in a nutshell! Some people do it better than others, but we all do it. With a little bit of training and practice you can soon become a master at it.

If you do not know how to sell or HATE selling, how can you tell people about your product in a way that makes them want to buy it from you? If they don't buy from you - HOW can you make money?

Today, the Internet marketplace is jam-packed with plenty of fantastic ideas and wonderful products. Chances are that you have already located:

* A great idea that you think you can make money from

* A product that solves a specific problem, and/or

* An income opportunity to provide to people online

But the fact is:

"If you do not know how to sell your products, you cannot turn them into money-producing assets, no matter how great the demand or high in quality they actually are"

You can't – period!

Whether you are selling your intellectual asset, service, tangible goods, yourself, or whatever kind of product or solution you have, unless you have the ability to sell, your product or asset is worth absolutely nothing.

This may sound a little harsh but it is the cold hard reality. Sure, you may get lucky once in a while but to really become successful…well, you have to be able to sell.

Good News.

All you need for the selling to be done on your behalf is powerful sales copy.

Take another look at that last statement again because...

"Your Sales Letter is Your Sales Person"

Yes, your sales letter is your virtual sales person. Your sales letter does all the selling to your prospects on your behalf.

Unlike in conventional and direct response marketing businesses, there is no need for you to train and recruit multiple sales people. Instead, all of your efforts should be focused on creating a powerful sales letter that produces a minimum 2 to 4 percent conversion rate, then fine-tuning that letter to improve the conversion rate as you go.

In other words, for every 100 prospects you refer or who visit your web page, you are aiming for a minimum of 2 to 4 of them to be your customers. Once you achieve that (and you will!), all you need to do is introduce targeted prospects to your sales letter, confident that it will do all the selling for you, day after day.

Your sales letter is like a personal letter from you to your prospect, in it you tell him why he needs your service/product. You remind him of his problems and why you have the solution to those problems, thus convincing your prospect to buy your product or the access to a service from you.

What You Need

You have probably already got a great idea, or a product, and some basic selling skills (remember the film you saw the other day?)

Now all you need to do is develop and hone those skills in order to formulate a sensational sales letter. A sales letter that arouses a deep primal need in your prospects and makes them bolt frantically to your order button, desperate to buy your products, every time.

This means that you have to:

1. Improve your writing skills

Since you will be writing your own sales copy, you will need to have good writing skills and a good command of English. Even if English is not your mother tongue, with a little work you can develop this skill.

Note however, that you do not need to be a master of English to write a successful sales letter. As long as your letter carries emotion and personality it will work. Forget all the grammar lessons you learned at school - just copy what works and learn from the masters.

2. Inject your personality into your letter

Yes, you must inject your personality. You will be writing a somewhat personal or emotional letter to your prospects. A letter, which needs to move and arouse them to take action, so be friendly and approachable with your words. You need to write from the heart. Don't write a stiff letter, not only is it boring to read but it will turn people away from your web page faster than you can blink.

NB. Mix your writing skills with your personality, write from your heart with truth and sincerity and you will compose the perfect sales letter.

And last but not least, you need:

3. To take action

There is a wealth of information on how you can write your own killer sales copy staring right at you, don't waste it by not doing anything with it. If English is not your first language - no problem. Print out a couple of great sales letters that move you and copy their structure and grammar (Learn as You Earn) Don't just copy the letter wholesale though that's plain old theft. Your letter must come from your heart.

Got it? Good, now go and get started.

Copyright (c) 2006 Stuart Elliott

Stuart Elliott is a world-class copywriter who has written numerous articles on sales letters and copywriting. Drop by: http://howtowritekickbuttcopy.com/why.html to pick up a free copywriting power guide.
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By Kristy Breen

Are you tired of working for someone else, always working more but never getting paid more? Are you tired of never being able to show up for your child's school events, because you have a boss breathing down your neck?

Millions of Americans are starting their own home-based business. It doesn't matter if you are young or old, have a masters degree or a high school diploma. You can start your own home-based business with very little start up cost. I'm going to give you a few reasons why you should do this.

1. More time with family-something we all want. Think about this. You work 9-5; an eight-hour day spent with the boss and coworkers, plus the hour compute to and from work. Arriving home at 6 p.m., the kids are excited to see you, wanting to tell you all about their day at school. You try to listen attentively while cooking dinner. After eating and maybe watching a television program together, it's time to put the kids to bed. It's now 8:30 pm., you read the kids a short bedtime story. You look at their precious little faces as they drift off to sleep, and your heart aches that you don't get to spend more quality time with your family. Why should you have to give your boss and coworkers the best part of you?

If you're a parent with a traditional 9-5 job, this is probably something you deal with everyday. You go to work day in and day out, spending the best part of the day with the boss and coworkers. You are left with just a few short hours when arriving home to spend time with your kids and husband and juggle dinner preparation. This isn't how it should be, but you ask yourself, what else can you do? You’re stuck in the daily grind of your job. You still have bills to pay and groceries to buy. Why not think about starting your own home-based business?

You don't have to quit your current job to do this. Get on the Internet and start looking. You will be overwhelmed at first. A home-based business can offer you the quality time with your family you truly deserve.

2. Flexibility- How many people can honestly say they go to work in their PJ's every morning, take a break when they feel like it, and run errands whenever they want to? A home-based business can offer you this kind of flexibility. Most people can't afford to quit their day job to start a new business, but it's ok. Here's where the flexibility part begins to play in.

Most home-based businesses can be started on a part time basis. You may only work your business a few hours a week. It's not the quantity of time; it's the quality of time you put into it that matters. Work your business whenever it fits into your schedule. It may be late after the kids go to bed or it may be early before anyone gets up. You decide!

3.NO Boss- Do you get tired of punching a time clock, someone constantly looking over your shoulder, telling you when and where to take a break? With your own home-based business, you're the captain of the ship. You are the boss. This means you’re going to have to be disciplined. No one is going to do it for you. Being at home doesn't mean you can spend 6 hours a day watching your favorite soap opera.

Write down some goals. This will keep you focused as you grow your new business. Always know your "why". This is very important, as this is the reason you started your new business. When things get tough and you get frustrated, remind yourself of your "why".

4. NO Commuting- how would you like to save the money spent every week on gas and put it towards a vacation. The average American is spending anywhere between $2.15-$3.00 per gallon of gas. What if you are driving sixty to a hundred miles round trip to work? Look at the money saved in gas alone, if you do not have to commute.

Plug in the numbers; see for yourself what kind of savings you’ll have. You’ll save gas, plus the wear and tear on your car. This all adds up quickly.

5. Financial Stability- Do you avoid checking the mail like the plague because you’re afraid of what is inside. Does your phone ring off the hook because creditors are hounding you? If this sounds like your life, you may want to think about starting your own home based business. Starting your own business can give you that extra income you need to pay off those bills without quitting your current job. Once you get your feet on the ground, if you are willing to give your business 1-3 years for growth, you could surpass your current income while saving in other areas.

Most Americans carry an average of $8-$10,000 worth of credit card debt. Almost anyone can get a credit card these days. Most people should have only one credit card for emergencies. Think about getting one with a small credit line. If you only have a $1,500 credit limit, you can probably handle this. If you have one with a $5-$10,000 credit limit, you can get in over your head before you know it. I say this from experience. The smaller credit balances are better.

Financial freedom is something we all dream about, but for most of us it's not going to happen with our current jobs. The right home-based business has the ability to offer you and your family the financial freedom we all long for.

6. NO Daycare- wouldn’t it be a great feeling each morning to wake up, and know your children are going to be with you all day and not some stranger? One of the hardest decisions we as parents have to make after having children is childcare. Having a home-based business allows you to stay at home with your children full time. You will be the one to hold them when they are sick, see their first steps, and hear their first words.

Are you a lucky, fortunate parent who have friends or family who can watch your children when you’re at work? Great, most aren't that lucky. You have to rely on daycare to take care of your children. You tell yourself, ok, these are licensed staff members I’m leaving my children with, but leaving them with strangers at all, makes you sick. Each day when you leave them, hearing them cry, makes for a long, guilt-ridden day at work. I have been there and know what it feels like.

Your kids are going to get sick from time to time. When they are home full time with you, the odds of them getting sick as often are reduced. You will not have to call work to tell the boss you can't come in because you have a sick child. You will be home with your child to comfort him or her when they are sick, play with them, and take care of them when they are hurt. This is priceless and no one can do it better than you.

7. Tax Advantages- many people don't realize the tax advantages offered with a home-based business. I definitely do not claim to be a tax expert, but there are many common things that can be deducted depending on what your business is.

Just to mentions a few, advertising, business miles, supplies, business building information, ex. Audiocassettes, DVDs, just to name a few. If you decide to be one of the millions of Americans to start a home-based business, talk with your tax advisor. He or she will be able to give you more information about what deductions are available to you.

Kristy Breen is a full time Network Marketer. To Learn more about starting your own Home Based business visit her website at http://www.lightacandlemakeaprofit.com.
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By Paul Speziale

What's the biggest bottleneck in any business? Besides sales, this often-overlooked feature of any business could be causing you lost sales and your long-term success. Use these tips to reduce the most costly (and annoying) bottleneck with businesses today.

Imagine for a moment that you have just spent a small fortune on marketing...you have a sale that you want to advertise and you have produced full page ads in the local newspaper setting you back $20,000 a day, sent out thousands of flyers, produced signs, sent out press releases and you even went on TV.

The big day arrives and floods of people enter your store. You look at the people clawing at each other to buy your goods, while you eagerly wait to count your profits.

Then something bad happens...

A cashier takes a break to talk to his girlfriend on his cell phone, and she breaks up with him. He returns 15 minutes later disgusted, not caring about anything, right into the heat of the crowded store. He starts being rude to the customers, taking his time and tells some of the customers off.

Appalled, your customers leave the store, and the profits you were counting in your head have vanished into the smoke they came from.

So what happened?

What happened is what many believe is one of the biggest problems of any business today...the people that interface with your customers.

Usually they are the most underpaid, under trained people in your business. They are relied upon to handle all customer inquiries, complaints, joys and questions and basically close the sales. It’s not just in retail either. Any business that has prospects phoning and asking questions or placing orders has this problem.

If I had a nickel for every time I heard a story from a disgruntled long-time customer of some business that was driven away because the customer service person couldn’t accommodate their request, I would have lots of nickels.

And you know, the people that represent your business, the ones that interface with the customer everyday ARE your business to the customer. If they are mad because of some “7 dollar an hour…can’t wait to get home to go drinking” customer service representative, they will lump you and your product right along into their mental state. If you receive a brick in the mail one day, you may be having this problem.

So how do you avoid this bottleneck?

First, isolate whomever is having any contact with your customers.

1. Who’s answering your phones?
2. Who is on the floor greeting your customers?
3. Who’s answering the emails?
4. Who is responding to your white mail?
5. Who is placing the order?
6. Who is making the sales?

Second, you need to be constantly educating them and training them as to your specials, new products, etc. Make sure you have a networked computer system to take notes for telephone operators. There is nothing more frustrating then phoning one-customer service person, only to have to retell your problem to another one 10 minutes later after they mistakenly hang up on you.

Third, educate them on how to deal with people. Once they know why certain customers behave the way they do, they might not be rude with them or they can adapt their behavior to build rapport and guarantee the sale.

Fourth, give them a little negotiating power. Some customers will try to negotiate. Give the person some room with that, just to appease the customer’s desire to “get a good deal”. Often people will warm up when there is some negotiating room.

Lastly, perhaps give the people that deal with customers a small reward for their excellent people handling skills (in other words, closing the sale). It doesn’t have to be money. In fact, chances are it will be material things, not money. Find out what your employees want the most. It can be an IPOD, or a trip, your own products, or something to encourage them. Use incentives so they make the special effort with your customers.

Paul Speziale is a direct marketing consultant / entrepreneur based out of Toronto, Ontario. He has served all industries from manufacturers to retailers, from entrepreneurs to professionals. Besides helping clients, he is working on his own projects. He also volunteers his time for several worthy causes both local and global. You can reach him at: http://www.AnelloSolutions.com: Growing Your Business Through Low-Risk, Optimized and Results Based Marketing
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By Tamara Esgoode

Are you finding that prospecting and working your "cold market" is getting chillier these days? I've noticed this, especially in the last year. When I contact people who had responded to an advertisement that my company ran, it is extremely difficult to establish rapport than it used to be!

I've been quite surprised to see how much more closed and suspicious people have been compared to when I made phone calls just a year ago. Perhaps the challenges in today's world have made their impact on people. They are more fearful, less likely to trust someone they don't know.

How do you build rapport and build your network marketing business in times like this? You will need a little more patience, but if you persevere and follow these five basic network-marketing strategies, you can warm up even the chilliest of cold markets!

First, I'd like to review the basic network marketing strategies that create successful organizations. It's important to understand that the people who excel in network marketing have a large circle of influence. A circle of influence means there are a lot of people that know you, who like you and trust you. If you don't already have a large circle of influence, and you want to succeed in network marketing, you're going to need to build one!

How do you build a circle of influence? One person at a time! It’s always best to start with people that you know. Contact them and ask them for referrals. Participate in your community, attend Chamber of Commerce events, and hold local meetings. You develop yourself into a leader both personally and professionally, to attract other like-minded professionals.

Online, you do the same in the Internet community. You build a presence on the Internet with a newsletter list or Blog-or both, or website, so that you can build a relationship with people. You provide a way so they can get to know you... like an online photo album, and a personal "Get to Know Me" page.

These are the basics of good network marketing. Once you've contacted the people that you know, you will want to expand your circle of influence even further and get to know some new people! You can do this through advertising or through hiring a network marketing ad agency to advertise for you. Now, how do you handle today's increasingly chilly cold market? Well, you need to take more time to WARM IT UP!!! Here are six network-marketing strategies for warming up your cold market.

1. Whenever possible, use offline advertising sources such as postcards, newspapers, radio or TV. These prospects see your ad several times before responding, and are usually MUCH more highly qualified. If your ad is credible, people will trust you more easily.

2. If you must use Internet advertising, be sure to use an established and proven leads source which includes the use of an e-mail auto responder. This will allow you to contact people via e-mail legitimately, without Spam complaints. If you are very serious about generating leads online, I recommend you create or purchase your own lead generating website. This takes time but is a lifelong investment if done correctly.

3. When you reach a person by phone, don't rush the relationship building process. Find out what they are looking for, ask good questions, and really listen. Don't be pushy, focus on their needs. If you're new at working your cold market, team up with a successful leader in your upline who is experienced.

4. Offer something of value that is free like a report, eBook or consultation, that will both qualify and educate your prospect and that will also introduce you as part of the process. For example, on your free report include a link to your online photo album and your biography or "Get to Know Me" page.

5. Follow up several times to build familiarity and credibility with your prospect. Use an auto responder to help you in this, but don't depend on it. There is nothing like a good, old-fashioned conversation to build trust. Sending a postcard in the mail also helps a lot!

6. Be a real person. Tell. Don't sell! Avoid sales pitches. Instead, share your own story. Network marketing is about being your authentic best self. Let your heart and your integrity shine, and people will remember you and trust you. When they are ready to try your product or join your team, they will call you!

Tamara Esgoode has been network marketing since 2001. She writes about http://www.homebizhearts.com.
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By Suzanne Freiberg

So, you’ve just come up with the best one-of-a kind ideas since sliced bread and want to launch your own business. Congratulations, you are on the road to the American dream of becoming an entrepreneur! Now let me extend my deepest sympathies for the pain you will experience as you try to get your business started.

Hey, don’t stone the messenger; I’m not the only Negative Nelly on this topic! The facts are, as stated by the Small Business Administration, 80% of small business start-ups close within the first five years. But, maybe you and your idea are different and you are prepared to beat the odds. If you still want to give it that ol’ college try, read on. (My apologies to those of you whom I have completely devastated. However, keep in mind if you are still reading and I haven’t scared you off yet…you could have what it takes to start your own business.)

Have you ever wondered why we are in awe of the Bill Gates and Martha Stewart’s of the world? Have you ever wondered why they are one-of-a-kind kinda’ guys/gals and are so well known? Well, I think it has something to do with the blood and guts they had to donate to start, build, and be successful in their own businesses. Anyone can start their own business, but only 20% of those starters are still in business after five years and even fewer are actually running a successful business; that means making money. So, this journey definitely takes more than what 80% of us have. Are you still reading? Ok, you may have what it takes.

What it takes to launch your business (we’ll leave the part about actually being successful to another article) is what I refer to as the “Eight Steps to A Successful Start”:

1. Determine Your Niche,
2. Identify Your Ideal Client,
3. Develop Your Unique Value Proposition,
4. Create Your Brand,
5. Prepare a Business Plan,
6. Prepare a Marketing Plan,
7. Develop a Sales Strategy, and
8. Accept failure, learn from it and re-group

Please note that the first eight steps have nothing to do with what you actually want to “do” in your business. In other words, if your dream is to be a career coach, you won’t actually be coaching clients until you have been a marketer, sales person, financial expert, and strategist. Oh, and for those brave Internet entrepreneurs you will also have to become an Internet guru. Note: if you know what mega-tags are, congratulations you are well on your way! Back to my point, what is important to keep in mind is that for most business launches it takes a full two years before you are “doing” whatever it is your business is all about and before you are ever the business owner of your dreams. Still reading? You are already beating the odds!

Let’s take a look at Step One, “Determine Your Niche.” Your niche is determined by defining exactly what group of consumers will be your customers. This group will consist of people who have specialized interests and needs, and have a strong desire for your service or product. An example of a strong need would be an attorney who needs a well organized back office system to keep track of past and current case loads. The group in this case is “attorneys” and the specialized interest/need is all about well-organized back office systems. So, if your product is a well-organized back office system for attorneys, this guy/gal is in your niche.

Once you’ve identified a group with specialized interests and needs, now known as “your niche”, you have to ask and come up with answers to the following questions:

Will this group spend money for my product/service? Do they have the money to spend? A good way to tell is if they have spent money for similar products/services in the past. For instance, “moms” might be a great target market for a new type of stroller, especially since they have spent money on similar products. However, not all new moms have money to spend on a new stroller. You would then want to specifically target moms who have more disposable income – i.e. extra cash for your one of a kind stroller!

Can I easily find and then reach this group of people? Physicians are easier to locate than moms. Why? Physicians are listed as a group in the yellow pages. So, if your have a product/service that targets a professional group such as physicians you will have an easier time reaching your niche. Whereas, if targeting moms, it may be harder to find that group, since they don’t have their own heading in the yellow pages!

Is this group large enough that I can make money selling to them? If your product/service is eye patches for one-eyed pirates, you may need to expand your group. However, if you are selling a new bra to women who have had breast enhancement surgery, you might have a hit!

Is this group small enough that my competition would overlook it? Yes, your competition might have over-looked the one-eyed pirate market, but that is because this group is too small. However, if your product/service is directed towards a specific need that a specific group has; i.e. women who have had breast enhancement, you might just have the perfect small market.

Have you been a part of this group? You must know the needs of your niche market. The best way to know those needs is if you have been in that group and understand the group’s dreams and desires. If you have ever been an attorney, who had need of a well-organized back office, then you would be well prepared to create and offer this service to attorneys.

Is this a group you would enjoy working with exclusively? Perhaps, you were an attorney and that is where you came up with this great back office system. That’s great, but if you got out of the litigation business because you didn't like your peers…you might want to re-think your idea of selling your handy dandy back office system to attorneys.

Can you see yourself creating other product/services for this group? No one wants to be a one-hit-wonder, ala Billy Ray Cyrus and his ‘Achy Breaky Heart’! Once you have sold everyone in your niche one of what you have to offer – where do you go from there? If your price point is high enough, maybe you can retire to Hawaii. If you are selling a $1.99 product, you will need a way to expand your line as your business grows.

Are you passionate about your product/service?

The amount of time and energy, or as I mentioned earlier “blood and guts”, that it will take to launch a business is huge! You had better passionately believe in what you are doing and whom you are doing it for, if you want to successfully launch your business.

Well there you have it, the first step in launching your business: Determining Your Niche. Take some time and answer all of the questions outlined above for your product or service. You may find that you want to make a few modifications to fit your niche or maybe you need to change your niche to better suit your business. Either way, just by taking the time to complete this first step you are already on the road to the American dream of becoming an entrepreneur. Congratulations! (And, a little sympathy for your time and trouble!)

In the coming weeks look for “So, You Want to Launch Your Own Business? May I Offer My Congratulations and Deepest Sympathy? Part II: Identify Your Ideal Client”

Keep in mind that a career coach can help you through all of these business launch steps. Career coaches act as guides on a journey of greater self-awareness and clarity, to help you find your true passion. Your coach can help you create an action plan to get from where you are to where you want to be in your career and in your life. Once you are working in your strengths, you will find you are passionate about what you are doing and the journey is not as painful as if you had made it alone.

To find out how a coach can help you, contact SmartWork Career Coaching @ 805.376.1906 or e-mail @ sfreiberg@verizon.net. One of our Career or Executive Coaches will be happy to discuss your coaching options.

© Copyright 2006 Suzanne Freiberg. All Rights Reserved.

Suzanne Freiberg, with 20 years of executive experience, founded SmartWork Career Coaching to empower women in management and leadership to make the changes necessary to become break through leaders. She has received extensive training in emotional intelligence; leadership development; and managing stress for executives. She is a Certified Career Coach and a Certified Executive Coach, as well as a member of the International Coach Federation. http://www.smartworkcareercoaching.com.
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By Paul Levesque

All businesses that out perform their competitors have two key characteristics in common: a highly energized workforce, plus hordes of delighted customers that keep coming back. Two nice things to have - but of course everyone knows the reason so few businesses enjoy a clear competitive advantage is because these two things are so difficult to achieve. If it’s really that difficult, shouldn’t those few businesses that manage to pull it off be absolutely exhausted by the effort? When you take a closer look, (as I have), at those rare businesses that consistently achieve both objectives - flashpoint businesses, as I refer to them - what you invariably see is just the opposite. Employees at all levels seem perpetually fired up, as if every day they’re engaged in some kind of fun group activity. Is there some big secret about "energized workers" and "delighted customers" that these flashpoint businesses understand, and everyone else seems to have missed?

There most certainly is. It has to do with what most people consider the basic difference between "work" and "play". The first step on a shortcut to competitive advantage is to understand the specific elements that make play so much more satisfying than work.

Play Element 1: Challenge

Achieving better bowling scores would be easier if the bowling pins were closer. On the other hand, who would pay to go to a bowling alley where anyone could knock down all the pins every time with ease? Knocking them all down over and over again would quickly begin to feel like the kind of repetitive, pointless activity most bowlers experience at their jobs, and go bowling precisely to get away from it. To be fun, it has to be a real challenge—that’s key.

In most workplaces, there is not one single well-defined “mission” that takes precedence over everything else. Instead, there are all kinds of tasks, objectives, and deadlines that often make workers feel they’re being pulled in a dozen directions at once. For many, the only real challenge on the job is resisting the temptation to quit.

Contrast this with flashpoint businesses, where the one crystal-clear overriding mission is to draw business away from competitors by attempting to delight every customer every time. In these businesses, the reason it looks like workers are having fun is because in many ways their work feels like a game with a single, challenging, shared objective.

Shortcut to Competitive Advantage, Part One: Challenge everyone in your business to think of -outperforming the competition through superior “customer care” as the primary objective that overrides all others at all times.






Play Element 2: Rules

Every play activity has it own elaborate set of rules. In a new game, even before play begins, all the rules are carefully spelled out. These rules add to the challenge, and keep the game fair for all.

In the work setting, the rules are often vague and unclear. They may even seem to shift and change from time to time, based on different situations as they arise. Workers often feel reluctant to take initiatives, unsure if doing so will later earn them praise (for “thinking outside the box”) or rebukes (for “breaking the rules”). They tend to adopt a play-it-safe approach.

By comparison, most flashpoint businesses spell out their values and their priorities—the rules—over and over again. “Your goal is to delight the customer, but not by doing anything that harms the organization in any way.” “We want to pull business away from our competitors, but never in an unlawful or underhanded way.”

Shortcut to Competitive Advantage, Part Two: Ensure that your workers understand how the game is to be played—how, for example, you will be giving them opportunities to come up with their own ideas for enhancing the customer experience. Clarify what constitutes a “foul” or a violation of the rules.

Play Element 3: Scoring

In play activities of every kind, there exists some sort of scoring mechanism that lets the players know immediately how well they’re doing. This immediacy is critical. How popular would bowling be if the pins were in the dark, and players never found out their score, how well they played, until it arrived in the mail weeks later?

This is what it feels like for most workers on the job. They don’t find out how well they’re doing until the “quarterly reports” come out, or until their annual performance evaluation meeting.

Things are different in flashpoint businesses. There, spontaneous positive feedback from happy customers becomes the number-one scoring mechanism. At the same time it also serves as the number-one employee motivator, the basis for endless internal celebration and recognition.

Shortcut to Competitive Advantage, Part Three: Harvest immediate positive customer feedback by every means at your disposal, (especially informal face-to-face conversation), and direct as much of this feedback as possible to your workers.






Play Element 4: Satisfaction

Bowlers know before every game that they won’t succeed in knocking down every pin every time. Players in every kind of game know they’ll never achieve a perfect score—but this does nothing to diminish their attempts to do so. When their score tells them their performance has moved closer to the unachievable goal, their feeling of satisfaction and accomplishment is profound. There’s shouting, ‘high-fives’ and every kind of exuberant victory dance imaginable.

Flashpoint businesses also know they won’t succeed in delighting every customer every time. When the feedback indicates they’ve moved closer to that unattainable objective, the same kind of cheering and celebration erupt. It’s something that’s almost never experienced in the majority of workplaces, and it’s something that’s almost routine in flashpoint businesses. They once again have beaten the opposing team, once again the dance of victory unites all of them in their shared accomplishment—and in their shared determination to repeatedly play the game, and strive together to win another round.

Shortcut to Competitive Advantage, Part Four: Create a culture of celebration that maximizes workers’ sense of accomplishment with every “rave review” from delighted customers. This is the motivational fuel that quickly gains the most powerful competitive edge in any business—and helps sustain it over the long term.

Customer-focus consultant Paul Levesque’s latest book is, Customer Service From The Inside Out Made Easy (Entrepreneur Press, 2006).

Copyright Paul Levesque. All Rights Reserved.

Paul Levesque is available for speaking engagements through http://www.keynoteresource.com 1-800-420-4155. Paul Levesque has more than 20 years' experience as an international customer-service consultant. He has helped hundreds of corporate and small business clients become more customer-focused.
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By People Building

I find it fascinating that as people, we are drawn to the idea of being part of something bigger than ourselves. We want to find unity and yet still be unique. We want to have similarities but not be the same.

For me, religion is a classic example of where people can find unity and common ground, or common beliefs. A couple of weeks ago, I tried out the whole religion thing. I've not been bought up in a religious family, nor was my school particularly religious- although we sang hymns such. Prayer time was more of an opportunity to sit with my eyes half shut whilst sneakily looking around to see who was genuinely into this praying malarkey, and then usually discovering that the rest of the school was doing the same.

So this was my experience. My boyfriend has been bought up in a very religious family and for him, popping off to church for the evening, was probably equated to the ease at which I could pop off to the pub. But church for me was quite an event, so I took the plunge one week and went with him.

We got fed (great!) and it was cheap (very great!), but I have to say I was quite surprised to see a bunch of Christian grandma's dishing out rice and vegetables, with a decent sized lump of chicken breast on each plate. “That's funny”, I thought, “They've managed to get God’s permission to eat his creatures. There must be some sort of arrangement, where they spread his love and he lets them know it's ok to eat chicken”. Still I know that Jesus ate fish and if it's good enough for him….

After the food, the vicar got up and did a presentation about Jesus and how we can know that he really existed. It was a good presentation. The vicar was quite charismatic and pretty funny, too. Afterwards, we sat at our tables having a chat about what the vicar had talked about. It seemed all the regulars were pretty sold on what the vicar had said. I felt like a troublemaker by throwing some new ideas into the agenda. It's not that I didn't believe that Jesus walked the earth, in my opinion, he probably did. But I don't think he was the only smart spiritual being to have ever set foot on our planet. There's a lot of convincing stuff about other religious folk from other religions. This concept wasn't welcomed I found. Now, don't get me wrong, they were a nice bunch and no one accused me of being in cahoots with the devil, when I told them that I'm a hypnotist (although that has happened since!) When they began to discuss the power of prayer, and I linked this to a higher consciousness rather than a higher being, I knew I was pushing my luck.

Life is filled with possibilities, all the time in everything that you ever do or say. You have an abundance of other possibilities you can take. How then, could anything you ever do, be wrong or sinful? Would someone so great, powerful and majestic as God really spend his time watching a DVD of each of us throughout our entire lives, ready to place judgment on us when our time is up, and tell us if we're spending the rest of eternity in his kingdom or in the fiery furnace of hell? That's a tough call. How would He ever decide? Some people have done some really bad stuff, but they might have done it with a positive intention.

You're probably guessing by now that I am in no way qualified to speak about religion. I don't claim to be, but bear with me.

My other concern for a long time has been that there are a lot of good people in the world. Surely then, heaven must be suffering from over crowding, not least from the vast array of rabbits, hamsters, and goldfish I've had over the years, that my nan told me had all gone to heaven when they'd popped their clogs. I guess there are dead architects up there, god must have gotten them to create a high rise building like they have in China. Especially since Jesus said that the entire kingdom of heaven is smaller than the mustard seed.

If you were married and your partner died, then you met someone else and got married again, which partner do you end up spending the rest of eternity with when you die?

In my confusion, I decided to relate what I'd learned to the presuppositions of NLP, since they have for me for the last few years, been my bible.

This is what I came up with.

Everyone has a unique model of the world. This could mean that what you absolutely believe to be true is true, (for you at least), so if one person has absolute belief in god, then he exists, and if someone else believes that he doesn't then, for that person, he doesn't.

The map is not the territory. In quantum physics, the whole contains the part and the part contains the whole. In the same way that an apple contains a part, which is just a seed, the seed contains all the information required growing into a tree and creating further apples. So I could be god (it has been said!) at the quantum level. When I die the tiniest quantum part of me that remains, could be god, who has the power to create further things.

The meaning of all behavior is dependent upon the context it exists in. This might means that there is no judgment at death.

All behavior has a positive intention and everyone one is doing the best that they can with the resources that they have available. No hell maybe?

Everyone has all the resources they need to succeed and to achieve their desired outcome. Knock and the door shall be opened unto you.

There is no failure only feedback. My flesh and my heart may fail, but god is my strength forever.

I'd never thought about NLP as a spiritual tool before, more as a series of change techniques, but this ever-evolving subject continually inspires me to take on new perspectives in my life. I'm thinking now about starting up a spiritual group- no not a cult! - Something where people can meet together and discuss their ideas about the meaning of life, etc. It will probably create more questions than answer, but what's the harm in that. When we think we know the answer to something, we become cut off from all of the other possible answers. When we have only questions, we also have the wealth of possible answers - you might like to call that confusion! Possibilities create many opportunities. I suppose the one thing that I discovered about my introduction to religion, is that sometimes religion is about stating what you can and can't do, say or believe, how you should or shouldn't behave, and this could limit life's opportunities. I'd like to be part of something that is open to limitless possibilities of being. I think that that's the way god would like me to be.

Welcome to People Building, a self-development company dedicated to inspiring growth, progression and better results in your life. The mind, body and human behaviour have fascinated us for many years now. It is our privilege to present to you authentic NLP and Hypnosis training for the betterment of your skills in Business, Education, Therapy and many other areas. Our unique trainings have been designed as one of the most innovative trainings available in the NLP field of learning. We will never cease to evolve, and it gives me great pleasure, to invite you with us on this epic adventure.

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By Jim Hudson

Which company would you rather own: one in an niche industry or trade where more than half of business owners fail to make a profit, or one with 100, 1,000, even 10,000 percent growth over a period of three to five years, and stunning profitability?

Ask a group of unsuccessful business owners why their business ventures failed and most will probably cite “under capitalization.” There is often a more fundamental reason for business failure: selecting products, services and a business niche for which there aren’t enough paying customers! Of course such companies find themselves undercapitalized. In fact, one can never find enough capital to keep a company afloat if it has a shortage of customers!

Buggy whips aren’t the only product in low demand. Today, product life cycles are typically short, and getting shorter. Entering a market that has matured (and for which you don’t have a highly innovative plan to substantially increase demand, lower costs or differentiate your offering) likely will lead to financial disaster. So will entering a market that is over saturated with reasonably competent competitors.

Why do most business start-up books and business assistance specialists focus little, if any, attention on the most important question an entrepreneur will ever ask: What business should I be in?

In part, because most owners, often unwisely, have already made up their minds about the business they should start. Many entrepreneurs incorrectly assume this decision should be based largely on the specific technical skills, interests and experience they bring to the equation. Or they may know someone who claims, often inaccurately, that the business they own is a raving success, and simply decide to follow their lead. There are far better ways to plan for success.

An entrepreneur with 10 years experience working for someone else in the dog-breeding field may enjoy the work, have great technical skills, and love dogs. Before starting up a dog breeding enterprise, it is important to know that more than 65 percent of dog breeding companies are unprofitable. There are many popular small business categories that share a record of high risk and low profitability. Now, for an individual who is financially independent and for whom earning an income and a profit from their new venture is secondary, this may be fine. But few planning a new business enjoy that luxury.

Another reason most small business authors and specialists focus so little on business selection is that they know very little about the subject. Though vitally important, market research and analysis are topics most business authors, counselors, brokers and advisors have failed to study. Even some business planning consultants gloss over this key aspect of entrepreneurial success.

Our entrepreneur with the dog breeding background can use research to discover that there are many companies in the dog products and services arena that are experiencing dramatic growth. One sells dog biscuits containing only organically grown ingredients via category killer pet stores. A franchise operation teaches dog owners to manage their pets’ behavior, anxiety and frustration using behavioral science methods. A third company offers health insurance for dogs. Dogs bred and trained for explosives detection are also in high demand. Many of our dog breeder’s skills may readily transfer to an enterprise in such a niche area, where with thoughtful research and planning, opportunities for success should prove far better than those for a risk-plagued breeding business.

Does this mean no one ever succeeds in dog breeding? No, but entrepreneurs seeking high income and growth know which odds to defy and which to respect.

How do successful entrepreneurs brainstorm and research high demand, low competition, and highly profitable business ideas?

Many start by listing and analyzing their skills, interests and competencies. But they don’t hesitate to apply these broadly to business ideas they consider. For example, management experience is often transferable to many industries and niches.

Smart entrepreneurs also search for screaming success stories. More than a dozen business publications, including Inc. Magazine, Business Week, and Fortune, rank the fastest growing large and small companies in the U.S. Some target hot growth businesses in Canada, Europe, South America, Asia or other countries and regions. Deloitte Touche Tomatsu ranks companies with growth as high as 20,000 percent across the globe. Links to these high growth companies’ websites are typically listed, too. There are similar ranking sources for top selling products.

When an entrepreneur identifies a company growing as fast as 5,000 to 20,000 percent every three to five years, he or she considers how a new company might partner or piggyback on that white-hot growth. They may slice off a niche, or become a supplier, dealer, representative, distributor or reseller. They brainstorm ways in which their own new company can tap into this hyper growth. When I-Pods exploded on the scene a few years ago, smart entrepreneurs recognized the concurrent demand for accessories, and moved quickly to respond with highly profitable new products.

Wise business owners also study broad, societal trends, as well as trends within narrow industry and customer segments. They learn from futurists (management science consultants, about diverse global trends, risk management and emerging market) opportunities. Some of the best known futurists are Faith Popcorn, who wrote Clicking, Alvin Toffler, author of Future Shock, and Patricia Dixon, whose website, globalchange.com, is read by thousands daily. Books, magazines (especially industry and trade publications) and websites offer a myriad of free and low cost on trends and the future.

After homing in on a handful of rapid growth industry niches, the entrepreneur’s market research efforts continue with searches for market analysis reports targeted to those niches (many are free and available from your public and university libraries). Successful owners also gather statistics on the product or service and its potential target customers. Much of this data is available from the U.S. Bureau of the Census, the IRS, the U.S. Department of Labor, the U.S. Commerce Department and other federal agencies. Private sources offer data, too, usually more targeted, but at a price.

Available information includes national, state, county, city and other geographical area statistics on income, total wealth, gender, age, ethnicity, employment, number of companies in the same product or service category, number of stores per company, square footage and square footage costs per store, profitability of companies in the trade or industry, risk of failure, and benchmarking data (typical income and itemized expenses for companies with revenue comparable to your firm’s anticipated revenue), and more.

This information is recorded, logged, sifted and analyzed to determine the prospective niche’s and your company’s strengths, weaknesses, opportunities and t